Refund Policy

Payments made through CMS PAY are for in-person services and goods provided by the merchant at the time of your visit.

Services

• If you are not satisfied with a service, tell the merchant before you leave or contact us within 7 days of payment. The merchant will offer to correct the service or give a full or partial refund.
• Services that have been fully provided as agreed are generally not refundable.

Products

Unopened products can be returned within 7 days with proof of payment for a full refund.

Duplicate or incorrect charges

If you were charged twice or the wrong amount, contact us and we will refund the difference in full.

How refunds are paid

Refunds go back to the original payment method. Card refunds usually appear within 5–10 business days, depending on your bank. Digital-currency payments are refunded in the same currency to a wallet address you confirm.

Contact

Email hello@cmsxpay.com with your receipt or payment reference. We reply within 2 business days.